Created on 12 February 2020

Our Colchester HeadsUp Participant knows best !

Monica joined HeadsUp in October 2017, and was with us for just over a year. During this time the support from our Peer Support Worker helped boost her confidence and overcome a lot of her personal barriers. She also achieved a Level 2 qualification in Customer Service.

Since leaving the programme Monica has popped in to see us now and again, to update us on her personal journey, and it was always lovely to see her.

In January 2020 we received a phone call from her, asking whether there were any volunteer roles at Signpost. With her bubbly personality and “can do” attitude, we didn’t hesitate to offer her a reception/admin post at Signpost Greenstead. From the very first moment she arrived she immersed herself in the role and grasped every opportunity to help others. We love having her here. And Monica is obviously really enjoying the experience too – here she sums it up in her own words:

“It’s all about applying yourself and growth, I can’t begin to express how happy am feeling right now. I totally enjoyed helping those clients it really gave me a sense of achievement. Certainly feel a confidence boost for sure. I’m very attuned to vibes people give off and Signpost simply gave positive vibes which put me at ease straight away. So looking forward to next week already.In life it really is never too late to aspire and achieve your own goals. It took a while and at my pace I got there. I’ll never not try.”


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