Christopher from Hatfield Peverel

I was a lecturer and a course team leader in higher education. I had been working there for 15 years and due to increased hours of work, I had no life outside. In February 2022 I left my job as I was suffering with severe depression and had had a mental break down. By June ‘21 my employer eventually had an occupational health report done but they didn’t follow the recommendations. I carried on working hoping that the routine would help, but it did the opposite.

By November it was obvious nothing was going to change apart from being told ‘phone the crisis line and contact your GP’. I knew that if I stayed in my job, and with rising scores on IAPT (Improving Access to Psychological Therapies Service) my state of mental health would deteriorate. Whilst I was signed off sick, my employer didn’t do anything for me, and I felt let down. My workplace had caused my mental health to deteriorate further.

Not in a good place

My friends could see that I wasn’t in a good place, but I still applied for new jobs and even had a few interviews. On the one hand, I felt that I had to work as I needed an income and something to keep me going, but on the other hand not being in work gave me a break to get myself together.

(Health in Mind (IAPT) referred me to Mind, who directed me to the HeadsUp project for employment support. I was looking forward to HeadsUp and trying something new. After a chat with my Peer Support Worker (PSW) about the program, it was clear that they were good at chatting to me about my mental health and wellbeing.

Feeling more confident

They helped me think about different ways of coping and offered to provide me with support for the possible forthcoming work tribunal case. I was also quickly introduced to my Development and Skills Officer (DSO) as I wanted to get my CV checked over. They supported me with online applications, job searching and interview techniques. The sessions were very helpful, and I still use the websites suggested to look for work. Working with my DSO made me feel more confident.

During my time on the HeadsUp program, I have completed lots of courses in cyber security and got relevant certifications. If it weren’t for HeadsUp and their support, I wouldn’t have had the motivation to do this. I am not working yet, but I am going to be enrolling on another in person high level Cyber Security course, which I’m looking forward to doing.

Recommend HeadsUp

I worked with 2 PSW’s who were both excellent, and my DSO was incredibly good. The joined-up support from everyone made the system work well and
I would recommend HeadsUp to anyone in my position.

Meet Connor from Clacton

I had finished school and 6th form and was working as a customer assistant at my local Coop for few months. My anxiety and depression were starting to get bad, and I felt that my boss didn’t really understand, so I left my job. Feeling low, I went to the doctor who put me on antidepressants to help with the depression and anxiety. I shut myself away at home feeling depressed and completely in limbo.

I am close to my cousin, and they suggested going with them to travel for a bit and see our extended family. Even though I was anxious about going out again, it felt good to get out and be with family. But once I came home I started to feel bad and useless again. I felt I should be doing something. My Mum said to sign on and maybe they would be able to help with getting back into work. I knew that doing nothing was making me feel worse.

Referral to HeadsUp

I signed on at the Job Centre and my work coach helped me to attend different programs recommended for my anxiety, such as ‘Managing Anxiety’ with Adult Community Learning. After chatting to the tutor, from the college and explaining how I wanted to do something, but my anxiety is holding me back, she recommended HeadsUp.

I was a bit worried about joining as I didn’t know what to expect and the thought of meeting new people made me feel very anxious. The tutor was brilliant and helped me think about what I would gain and that I had nothing to lose from giving it a go. I knew I wanted to get more support and knowledge about how to do “stuff” such as interview support and how to create a CV. I think doing the managing anxiety course and talking with the tutor, gave me the confidence to join.

Meeting my Peer Support Worker

After meeting my Peer Support Worker (PSW) from HeadsUp we decided to work on my wellbeing first, and they put me forward for a Wellbeing Workshop. I was nervous to attend as it was online, but it was good. It made me feel able to break things down and look at different aspects of how I am feeling. It helped me look at the positives rather than focusing on the negatives. I was able to recognise when I’m having a bad day and how to move on.

Working with my Development and Skills Officer (DSO) was amazing. We met online over Teams each week which helped my confidence as it was kind of face to face and not just over the phone. It increased my confidence using Teams in case I had an interview online. We did job searching and job applications together. They taught me how to use the interview STAR (Situation, Action, Task and Result) technique so when answering interview questions, I have an idea of how to structure my answer. This made me feel good about myself and my nerves got better as I grew more confident.

HeadsUp put me in a Good Mood!

I started going to the gym with family just to get out more, and I was encouraged to talk to people. My Mum could always tell when I’d had a session with HeadsUp, as I would be in a good mood afterwards!

Looking back, I am most proud of applying for jobs and keeping my confidence, even when I don’t get a response. I know not to take it to heart. I am currently working towards enrolling with the Prince’s Trust and I’m happy about joining but a bit anxious as to what’s involved.

“I would say to others who are in the same position as I was, is 100% to use HeadsUp and I would recommend them. You get a proper foundation and you’re able to use the information from the sessions for the future. You get help in many ways and feel supported”.

Zoi’s journey

Zoi has been living and working in the UK since 2011 and between 2016-2019 she worked in banqueting in hotels and companies. Unfortunately, due to Covid, she was made redundant as the hospitality industry almost collapsed as venues were not allowed to operate. Zoi has been unemployed for 2 years now and has tried to find work.

During the first year of lockdown, Zoi found herself feeling lonely and isolated. Her mood was very low, and she started having panic attacks, lost her appetite and wasn’t sleeping very well. The fact that she couldn’t go out due to covid and having to stay in was affecting her mental health. Once Covid restrictions allowed her to go out for exercise, she took this opportunity and decided to start running and cycling in her local park as she knew this would make her feel better. Zoi also enrolled at college to improve her English when lessons in the classroom were allowed. She also applied to a local charity shop to volunteer and is still working there every Saturday. She said the volunteering experience gave her an employment opportunity, and also helped to reduce loneliness and isolation along with meeting good friends.

Referral to HeadsUp

Although she felt she was stepping in the right direction with her mental health, she still didn’t feel herself. She spoke to her GP and was referred to Vitaminds to work with an NHS therapist. Zoi expressed her desire to work but was finding it difficult due to her negative thoughts and low confidence. She also wasn’t sure how to start job searching or if her CV was any good. Vitaminds suggested HeadsUp.

Zoi said she didn’t know what to expect from HeadsUp but after her first meeting with her Peer Support Worker (PSW) she was amazed at the advice she was given. Not only for support in job searching for her wellbeing too. She attended an online workshop for confidence and wellbeing and felt more positive. She said her PSW has given her great emotional support and completing the “My goals session” has given her a direction.

Developing practical skills

After Zoi started to feel more confident, she was referred to a Development and Skills Officer (DSO) to support her with practical job searching, CV and interview skill pods. She said that working with her DSO has shown her how to revamp her existing CV so it’s ready to use and upload to job applications. The CV skill pod has given her so much confidence to adapt her CV for different jobs she is applying for. She found that completing the other skill pods such as job searching, CV, Interview skills and and questions have been so helpful.

Zoi shares her experiences

She said that ‘its ok to have worksheets, but my DSO talked me through and explained how to use the information. It embeds in your head rather than just being given a worksheet for you to do on your own.

the HeadsUp program has been truly supportive[to her] by people with experience and a deep understanding of mental health.’

It has made her feel that she has progressed so much, as the steps are very clever and clear so she knew what she was doing and where she was with each session. She’s told her friends about the support she was getting, they couldn’t believe she was receiving help and it was free!

She said that ‘HeadsUp has lessened my anxiety and made me much more confident going out.’

Now feeling well within herself, she’s been able to job search and apply and attend an interview. Although she didn’t get the job, she feels that she would not have had the confidence to get this far, without the support from HeadsUp.

Zoi said ‘[she would] recommend HeadsUp because knowing my PSW has had her own mental health experience, has made me feel my wellbeing is better understood. My PSW understood me completely’.

Now studying for her GCSE’s and looking for her professional work in printing companies.

For more information about Vitaminds, click here (Add link) https://www.vitahealthgroup.co.uk/nhs-services/nhs-mental-health/

Stephen from Southend

Stephen had been working in a restaurant when his Mum became poorly and needed 24-hour care. He decided to quit his full-time job and provide care for his Mum but sadly after 10 years his Mum passed away. Stephen said he then found himself not doing anything, he was just sitting around in the house and watching TV and films. He said that he had always been a bit of a loner and didn’t want to go to work as it didn’t bother him. He felt happy doing nothing for a while but then he started to feel anxious and depressed, although at the time didn’t recognise that this was what he was feeling.  This then progressed to become suicidal thoughts.

Starting with HeadsUp

Stephen lives with his sister, and she noticed how he had become withdrawn and encouraged him to go to the doctors. They assessed Stephen and confirmed he had had a breakdown and prescribed antidepression medication. The medication helped him to feel less anxious and depressed and he began to feel more motivated. The doctor also referred Stephen to Therapy for You which he found very helpful. As he was discussing his feelings and how he would like to get back in to work, Therapy for You suggested HeadsUp to him.  As the project supports participants just like Stephen to find work Stephen thought it was a perfect opportunity as he didn’t know where to start.  His Peer Support Worker (PSW) discussed creating a CV and how to look for jobs on the internet as he said he didn’t feel very confident having been out of work for so long. His PSW suggested working with a Development and Skills Officer (DSO) on his CV and other skill pods, such as interview types and techniques. Although he wasn’t sure if it was going to help, as time went on working with his DSO, Stephen said he started to feel excited about the thought of getting a job.

A smashing CV!

He was engaging in all the skill pods and really looked forward to his weekly call as it gave him a purpose and something to focus on.  He particularly enjoyed the interview skill pods, as this gave him so much confidence about what to expect, the different types of interviews and how to structure and answer questions using the STAR technique. Stephen said he was only hoping to come away with a CV and now he has a smashing CV, and the confidence to job search and apply for jobs!

Interview Success!

Stephen said “I can’t believe the support I’ve received from HeadsUp and most of all, after only 2 months of being on the program, I’ve successfully searched, applied, and got a job working in KFC! During the interview, I was able to answer the questions using the techniques that I’d been taught, and I used my CV to talk about all my skills”

Overall, Stephen said the support from the PSW gave him hope, he felt organised and they helped him order a birth certificate. He said that the support from his DSO was life changing. He said his confidence grew every time he met and that recapping the interview skills and exploring his CV really helped. By creating a new CV, it showed him how his skills are transferable and that made him begin to believe in himself. His sister noticed a huge difference in his motivation even after the first few weeks!  She could see that he was happier.

Looking back, Stephen said “I’m proud of sticking with the course and most of all getting a job!! I’ve started working on a 20-hour per week contract and they’ve already asked me to work more hours as they are so pleased with my work. This has made me more confident that I’ve made progress in the company so quickly. I would definitely recommend HeadsUp and to take all the advice, listen and do the workshops as these are brilliant. Just take on everything they offer”

 

Read Hazal’s story

Hazal, was employed by a Call Centre, taking repair enquiries. She was working more and more hours than her agreed contract just to meet her targets. She started to run herself into the ground trying to keep up and had to leave her job as she started to feel mentally exhausted. This bad experience had knocked her confidence and she had been unemployed for 2 years. To try and get her confidence back, she started volunteering for a local transport service. She was in an admin role and really enjoying it. Said being with people again helped her confidence so much that she felt she was ready to get back into employment.

Then covid hit and she was laid off from her volunteering role. Hazal said she found herself staying at home all the time and feeling depressed. She felt that she didn’t have a purpose anymore and although she loved being with her children, she needed the routine and structure that having a job provides. She started to become very low, and her anxiety was getting worse, even struggling to go out of the house on her own. She didn’t feel that she’d ever be able to work again.

Finding out about HeadsUp

She saw an advert about getting on a course or work at her local Advice Store. After going in and having a chat, they told her about HeadsUp and how they could support her with her anxieties around finding a course or going back to work. Hazal felt anxious about joining HeadsUp at first, but after her first phone call from her Peer Support Worker (PSW) she was put totally at ease and said, she was amazing. Her PSW helped her to go through the enrolment and she started to feel excited as she’d started the ball moving and it felt great! Talking things through with her PSW really helped her decide if she was going to go on course or get a job. She decided that getting back to work was more important for her and her mental health.

Exploring practical skills

Having a pathway to focus on was helping her anxiety and they started to look at jobs and her skills. Her PSW referred her to a HeadsUp Development Skills Officer (DSO) who worked with her on her CV to identify her transferable skills. They explored Interview skills and how to use the STAR method which many people find really helpful – and Hazal did too.

Hazal said she felt confident to job search and apply for a job. Although she didn’t get the first job she went for, she felt she had done her best at the interview and using the STAR technique helped her to answer questions well. She asked for feedback from the interview, and they said that she interviewed well, but was pipped at the post as the other applicant had more experience. Hazal said she felt pleased with herself and is now confident applying and going for an interview independently.

She didn’t know what to expect from HeadsUp, but it’s provided her with structure and routine as she started physically seeing her PSW every week.

My motivation has been really boosted by seeing my PSW in person and just having someone to encourage and guide me.

And then my confidence started to improve

‘The telephone calls from my DSO were just fantastic! They helped me realise that I have more skills than I thought.

Finding herself pleasantly shocked that with the help of HeadsUp she’s found a job so quickly working in an admin role, and how quickly her anxiety and low mood has lessened.

Hazal said ‘ I’ll be working for a company called Provide doing bank work as an administration assistant. I think this suits me more as I am in a bit more control over the hours I work and how much I choose to work. I believe this will help build up my confidence & get me used to going back to a full time admin role.

I have stopped putting myself down and it makes me feel good. My husband has always been supportive and has definitely seen a change in my motivation’

Hazal said ‘[she is] really proud of herself and will be starting work in March. I’m getting out and about again and feel excited to be working again. I now feel confident to update my current CV with my new job!

She said ‘[she would] recommend HeadsUp to anybody that’s nervous or apprehensive, as it’s not just about getting a job. Attending a resilience and wellbeing workshops boosted my confidence, and I didn’t even know these existed! The workshops made me feel good about myself again!’

Introducing Catherine

Catherine worked for Barnardo’s Uniform Factory for 12 years. Her Mum was diagnosed with Dementia and Catherine left her job to care for her Mum full time which she did for over 15 years before she sadly passed away. Catherine wanted to look for work but felt that due to her lack of experience, qualifications, and her age, she wouldn’t be able to find a job. She was able to apply for benefits whilst she wasn’t working and was offered a back to work program and enrolled for an I.T. and computer course. She passed two I.T exams and was incredibly pleased with herself as she didn’t have any self-confidence.

After more job searching, Catherine attended a training course for a carer’s position as this was all the experience she had. The training led to a job offer working in a care home. After just one day, Catherine decided it wasn’t for her as it brought back too many memories of her Mum and she left. She attended a few further interviews but had no luck and started to feel depressed and hopeless.

She said “I felt like a scrounger being on benefits and it got me down. I was worried my age would hold me back. Because of my anxiety and depression, the Job Centre referred me to HeadsUp and said the organisation can help me get back into work or training. I wasn’t worried about joining HeadsUp as I thought it’s just another company. I didn’t have much hope”

Meeting her Peer Support Worker

Catherine’s first meeting with her Peer Support Worker (PSW) was brilliant. Said she felt listened to and it gave her confidence to look for other work not just care work. Said she was excited to explore other possibilities and how her PSW went that extra mile and was on the ball. Catherine said she felt supported with phone calls she had to make, and nothing was too much trouble. Anything Catherine wanted to know, such as benefits, her PSW would assist her to find out.

Practical Skills

Catherine was then introduced to her Development and Skills Officer (DSO) and spoke about creating a CV, how to job search and interview skills. This made her feel so confident and she started to believe in herself. Catherine felt hopeful at last and that she could do other jobs and not be just a cleaner or a carer. Working with her DSO, taught her how to use a tablet device and how to use her phone to help her to job search on her own. Catherine said her DSO was so patient and kind and she was learning more about computers and felt ready to work.

Catherine’s has said “Being with HeadsUp has given me a lot more confidence and I am happy that somebody was taking an interest in me. I was feeling thick and old, but the team made me feel like a person. I really enjoyed the 1-2-1 support rather than group work as I got so much information and knowledge from them. I even attended a job fair on my own and my sister noticed how much happier I had become. It’s amazing what a bit of self-belief can do for you. I would definitely recommend HeadsUp because they helped me above and beyond. I was a wreck and had no one to turn to and these people lifted me up”

Unfortunately, due to Catherine’s illness becoming worse, she isn’t able to work at the moment, but has said when she is better, she knows that she’ll be happy and confident job searching and amending her CV by herself.

Meet Alan from Westcliffe

Alan was employed as a driver for over 10 years when he and his wife started a family. Following the arrival of their child they decided that his wife would go out to work and Alan would become a house husband. Fast forward 2 years of being a stay-at-home Dad and once the twins started nursery, it was time for Alan to get back to work. Whilst job searching, Alan said he hadn’t realised how anxious it would make him feel. He didn’t know where to start looking as he’d been out of work for some time.

Alan searched the internet for a CV template and paid for one online. When it came back, he said it was rubbish and how it didn’t feel as though it was showing off his skills as well as it should do, however he did use it and sent it out to agencies and for online jobs but said he didn’t have much luck with responses. This had then affected his confidence so much that he didn’t think he could attend any interviews.

Referral to HeadsUp

Alan started to feel hopeless and thought he would never get back to work and enjoy what he used to do. He spoke to his Probation Officer, and they recommended HeadsUp. He made contact and felt much better about the advice he was given even at his first appointment. He said he wasn’t worried about joining HeadsUp as he was open to any help or advice and welcomed the service with open arms! Alan first spoke to his PSW (Peer Support Worker) and explained his issues and how he felt. His PSW made him feel calm and positive about his situation. He said everything was explained clearly so he knew he would work with different members of the HeadsUP team on different skills.

Weekly Sessions

Alan said he looked forward to his weekly sessions. After several sessions with his Development and Skills Officer (DSO) Alan said he was surprised at how much he was learning in such a short time. Alan completed his CV and was learning interview skills and said he felt so supported and much more confident and that his DSO had been amazing in guiding him through the process. Alan said

“My confidence and motivation to find a job has been boosted by their support. The whole process has encouraged me, made me feel positive and my future attainable. I can see the light at the end of the tunnel. Even my good friend, that has been by my side, noticed my positive outlook.”

With Alans new CV and interview skills, he attended a job interview and was successful and offered a job. Alan accepted and is now in full-time employment.

Alan shared the good news about getting a job with his Probation Officer. The Probation service said they will definitely refer more people to HeadsUp services due to Alans positive story.

 Alan said, “Looking back I am proud of myself for sticking with the program. I am a much better person now. Without the organisation, I would still be a procrastinating idiot! HeadsUp has changed my life. I am now employed and happy. I would 100% recommend HeadsUp and their services. “

Meet Charlotte

Charlotte was working for a garden furniture company as a Customer Service Manager where she managed 5 people and had 3 wage increases due to her exceptional work. Around March 2019, Charlotte went home sick for a week and then Covid hit and everyone had to work from home. She continued to work from home but found herself not going out of the house at all. Her employer had planned for all staff to return to work in the offices by end of May 2021 but Charlotte began to feel fear and anxiety at the thought of even leaving her house, let alone go into work. She wasn’t sleeping and started to feel tired and depressed. Her family and friends noticed a change in her usual chatty self and that she wasn’t going out at all.

Charlotte discussed how she was feeling with her employer and was put on reduced hours. Unfortunately, after some time she still wasn’t sleeping and wasn’t able to do her job. She applied for Employment and Support Allowance (ESA) and Universal Credit (UC) due to her suffering with anxiety and depression and has been on long term sick since. Sadly, Charlotte’s sister passed away last June from an asthma attack which sent her ‘anxiety through the roof

Seeking Support

Through a Local Authority referral, Charlotte was having therapy sessions with ‘Therapy for you’ to help with her anxiety and depression and found this very helpful. During her time being at home, Charlotte hadn’t tried to look for work, training or courses and felt like both she and her home had become a mess. Her son had been helping to pay bills, but they couldn’t afford internet so it was disconnected. She felt her life was ‘spiraling out of control’ and could see it was affecting her children. Charlotte knew she needed to ‘return to work, to get her out of her mind set and to feel useful again’. Charlotte’s therapy was coming to an end, and she explained that she felt ready to get back into work but didn’t know where or how to start looking for another job which is when her therapist signposted her to HeadsUp.

Starting with HeadsUp

After her first meeting with her Peer Support Worker (PSW) Charlotte felt brilliant for the first time in ages. ‘I was able to be myself with my PSW and explain exactly how I felt’ After discussing job ideas and how to change her career path by exploring the National Careers Service her PSW introduced her to one of the Development and Skills Officer (DSO). Charlotte said, she ‘had no worries about joining HeadsUp as I knew they would have lots of advice on hand and would work at my pace

Developing Practical Job Seeking Skills

The DSO went through a plan of what Charlotte would like to achieve and set up appointments/meetings to help go through her CV, interview techniques, job application forms and to look through Charlottes different transferable skills. Just by having a few of these telephone appointments, she felt so much more motivated, confident, and able to cope, that she even applied for a job! The interview didn’t go too well, as Charlotte had only been out of the house twice before so felt anxious. But Charlotte wanted that experience and felt it was an achievement in itself, as she has felt ‘so low for quite some time’

A new confidence

During her time with HeadsUp, Charlotte has said ‘they have helped me to achieve self-belief, self-worth by the telephone support and encouragement. I really looked forward to our phone calls. They have shown me how to search for jobs and I now have the confidence to apply and attend a job interview on my own and I now have the confidence to know that I’m not too old to change my career! I was really good at my customer service job and now I know how to transfer my skills into other job roles‘.

Charlotte is now volunteering at her local foodbank as she likes being around people and finds this helps with her anxiety to get her out of the house. She says that she has ‘lots of motivation and feels worthy’ she said ‘knowing HeadsUp had faith in me, has helped me to apply for Level 2 course as I feel a hunger and thirst to learn as well as look for work.’ Charlottes friends and family have also noticed the difference in her mental health, as she is laughing and being more organised at home again.

Charlotte said ‘Looking back, I’ve gone from being house bound, to going out and about and being with people. I’m very proud of what I have achieved. I would thousand percent recommend anyone to use the HeadsUp service

Useful links from Charlotte’s story
Therapy for You: https://www.therapyforyou.co.uk/contact
National Careers Service: https://nationalcareers.service.gov.uk/
Find a foodbank: https://www.trusselltrust.org/get-help/find-a-foodbank/

Matt’s Story

Matt wasn’t looking for work when he started with HeadsUp and had been unemployed for 2 years after making the personal decision to close his successful business. Within this time, he moved to a new house and went through a divorce. He had been having Cognitive Behavioural Therapy and trying to cope with anxiety, so wasn’t in a position to look for work.

Finding HeadsUp

It took him a while to get in touch with HeadsUp and to get on board due to his anxiety and being occupied with other things. He liked the fact that HeadsUp was not compulsory and was given time and freedom, he’d worked since the age of 10 so this flexibility was crucial to him. Matt was hoping to refresh his CV as he felt it was outdated and needed re-formatting as he’d not previously needed one whilst running his own business. He also wanted advice on future prospects and what his options may be.

Exploring his skillset

Matt talked through career ideas with his Peer Support Worker (PSW), discussing his experience and skills and how they could fit into different sorts of roles. He was also supported by one of HeadsUp’s Development and Skills Officers (DSO) who helped review his CV, and he was very happy with the final result. Matt explained that he now feels his CV is ‘well written, more to the point and relevant’, he now understands how to tailor his CV to different roles and how to use it as a tool in the application process. From the work Matt completed with HeadsUp Matt feels his motivation has improved along with his confidence to edit and use his CV.

The impact of the right support

The support made Matt feel ‘good, having support rather than sitting around moping not knowing what to do next’. He started to see a change in himself and his confidence, and those around him also told him that they had seen a difference. He started using FaceTime and Zoom with family members over lockdown, he said ‘I wouldn’t have felt able to do it before, I would have been depressed and moping’. He’s proud of the achievements he’s made, feeling more confident about using his CV which he feels now reflects his successful career history. Throughout his time on the project he has felt reassured by having someone check in with him and give him the opportunity to discuss his future options.

Matt is very appreciative of the support he has received for him to now be able to job search independently. His confidence has been boosted by this support and he feels able to explore different options to get back to work. Matt says ‘Yeah, I would definitely recommend HeadsUp

Introducing Matt from Rayleigh

Matt wasn’t looking for work when he started with HeadsUp and had been unemployed for 2 years after making the personal decision to close his successful business. Within this time, he moved to a new house and went through a divorce. He had been having Cognitive Behavioural Therapy and trying to cope with anxiety, so wasn’t in a position to look for work.

It took Matt a while to get in touch with HeadsUp and to get on board due to his anxiety and being occupied with other things. He liked the fact that the project wasn’t compulsory and was given time and freedom. He’d worked since the age of 10 so this flexibility was crucial to him. Matt was hoping to refresh his CV as he felt it was outdated and needed re-formatting as he’d not previously needed one whilst running his own business. He also wanted advice on future prospects and what his options might be.

Working with his Peer Support Worker

Matt talked through career ideas with his Peer Support Worker (PSW), discussing experience and skills and how they could fit into different sorts of roles. Support was also available from one of HeadsUp’s Development and Skills Officers (DSO) who helped review his CV, and he was very happy with the final result. He feels his CV is now ‘well written, more to the point and relevant’. He also understands how to tailor his CV to different roles and how to use it as a tool in the application process. Matt feels his motivation has improved along with his confidence to edit and use his CV. The support made Matt feel ‘good, having support rather than sitting around moping not knowing what to do next’.

Building Confidence

He started to see a change in himself and his confidence, and those around him also told him that they had seen a difference. Matt started using FaceTime and Zoom with family members over lockdown, he said ‘I wouldn’t have felt able to do it before, I would have been depressed and moping’. Matt is proud of the achievements he has made, feeling more confident about using his CV which he feels now reflects his successful career history. Throughout his time on the project he has felt reassured by having someone check in with him and give him the opportunity to discuss his future options.

Matt is very appreciative of the support he has received for him to now be able to job search independently. His confidence has been boosted by this support and he feels able to explore different options to get back to work.  Matt says ‘Yeah, I would definitely recommend HeadsUp’