Annual programme for higher performing healthcare organisations

Since 2011 Enable East has been working in collaboration with Professor David A. Shore of Harvard University to deliver our Annual Programme for Higher Performing Healthcare Organisations: a programme of seminars from one of the world’s leading authorities on change management, innovation, developing trusted brands and strategic marketing in the healthcare industry.

“In an increasingly competitive marketplace, organisations are looking for a way of securing an edge on their competitors and establishing streamlined, effective ways of working. This programme offers a range of bespoke seminars which vary year to year, and allows managers and staff to develop key skills in areas which can increase productivity and efficiency, improve employee relationships and transform their brand into a well-recognised and trusted asset.”


Since its inception, this programme has covered topics ranging from ‘Gaining Competitive Advantage: Brand, Reputation and Trust’ to ‘A Typology of Change and Why it Matters’. Every seminar is designed to ensure higher performing organisations achieve even greater results.

“Feedback from delegates is consistently emphatic, with comments including ‘I could listen to David Shore present all day’, to ‘I really enjoyed the chance to hear a professor talk so passionately. For the first time in 20 years I yearned to return to university.”


We have also used this programme to assist organisations involved in our Big Lottery Funded well-being portfolios to develop their strategic capability and ability to build sustainability. One such seminar: ‘Why Change is Essential to Success’, allowed representatives from our portfolio organisations to hear Professor Shore talk about how organisations of any size can handle the process of change effectively and why change is so important in the increasingly competitive industry of healthcare. Gaining a greater understanding of how change happens and what it can bring to an organisation was a great learning curve for participants.

The 2015 Programme saw Professor Shore deliver a series of seminars to NHS staff in Avon and Wiltshire, Devon and Hertfordshire covering topics such as building a trusted brand and implementing effective change initiatives.

Delegates at the event in Avon and Wiltshire said that they found their event ‘refreshing and energising’ with 83% of them describing the programme as very good or excellent. Other comments included ‘I found the day to be very helpful, especially the notion of trust underpinning successful organisations’ and ‘this was a fantastic and inspirational event’.

In January 2016, Susannah Howard, Enable East Director featured as a guest lecturer at the Harvard University Extension School as part of the Project Management course syllabus. She presented ‘Tales from the Field’, which included examples from Enable East’s Bounce! Project and Journeys Programme to demonstrate how the principles of formal project management have been brought to life in a practical way, working with real human beings to deliver real change and results.

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